Agreement to Terms

By accessing or using Skara Financial ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

Description of Service

Skara Financial provides an online platform for creating professional project reports and CMA (Credit Monitoring Arrangement) reports for businesses seeking bank loans in India. Our services include:

Project report generation with financial projections
CMA report creation and analysis
PDF export functionality
Financial calculations and DSCR analysis
Report templates and formatting

User Accounts

Account Creation

To use certain features of our Service, you must register for an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and update your account information to keep it accurate
Maintain the security of your password and account
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time for the following reasons:

Violation of these Terms of Service
Fraudulent or illegal activity
Abuse of the Service or other users
Non-payment of fees (for subscription plans)
Extended period of inactivity (over 1 year)
Any other reason we deem necessary to protect the Service or other users

Suspension: We may temporarily suspend your account while investigating potential violations. During suspension, you will not be able to access the Service.

Termination: Upon termination, your access to the Service will be immediately revoked. We will delete or anonymize your personal data within 30 days, except where retention is required by law. You may request account deletion at any time through your account settings.

Payment Terms

Pricing

Our pricing plans are clearly displayed on our website. Prices are subject to change, but any changes will not affect reports already purchased.

Payment Processing

Payments are processed through secure third-party payment gateways. By making a purchase, you agree to provide valid payment information and authorize us to charge your payment method.

Refunds

All sales are final and non-refundable. Due to the digital nature of our products and services, we do not offer refunds, returns, or exchanges once a purchase has been completed. This policy applies to all project reports, CMA reports, subscription plans, and one-time purchases.

For detailed information about our refund policy, please refer to our Refund Policy. If you have questions or need assistance, please contact our support team at support@skarafinancial.com.

User Responsibilities

You agree to:

Use the Service only for lawful purposes and in accordance with these Terms
Provide accurate and truthful information when creating reports
Not use the Service to create fraudulent or misleading reports
Not attempt to gain unauthorized access to the Service or its systems
Not interfere with or disrupt the Service or servers connected to the Service
Not use automated systems to access the Service without permission
Not copy, modify, or distribute the Service or any part thereof
Not reverse engineer or attempt to extract the source code of the Service

Intellectual Property

Our Intellectual Property

The Service and its original content, features, and functionality (including but not limited to software, designs, text, graphics, logos, icons, images, audio clips, digital downloads, and data compilations) are owned by Skara Financial Services (operating as Skara Financial) and are protected by Indian copyright, trademark, patent, trade secret, and other intellectual property laws, as well as applicable international laws.

You may not:

Copy, modify, distribute, sell, or lease any part of the Service
Reverse engineer or attempt to extract the source code of the Service
Remove any copyright, trademark, or other proprietary notices from the Service
Use our trademarks, logos, or brand names without our prior written consent

Your Content and Data

You retain full ownership of the data and information you provide, including project details, financial information, and generated reports. However, by using the Service, you grant us a limited, non-exclusive, royalty-free license to:

Use, store, and process your data as necessary to provide the Service
Generate reports based on your input data
Store your data securely on our servers
Back up your data for disaster recovery purposes

This license terminates when you delete your account or data, except where we are required to retain data for legal or regulatory purposes.

Report Accuracy and Liability

While we strive to provide accurate financial calculations and report formatting, you are responsible for:

Verifying the accuracy of all information in your reports
Ensuring that the reports meet your bank's specific requirements
Reviewing all calculations and financial projections
Consulting with financial advisors or accountants when necessary

We are not responsible for loan approval or rejection decisions made by banks based on the reports generated through our Service. The reports are tools to assist you, but final decisions rest with the financial institutions.

Limitation of Liability

To the maximum extent permitted by Indian law, Skara Financial Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use the Service
Any errors or omissions in the Service
Any loss or damage of any kind incurred as a result of your use of the Service
Any unauthorized access to or use of our servers and/or any personal information stored therein
Service interruptions, downtime, or technical failures
Loss of data due to system failures or errors
Decisions made by banks or financial institutions based on reports generated through our Service

Our total liability to you for any claims arising from or related to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim, or ₹5,000 (Indian Rupees Five Thousand), whichever is greater.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by Indian law.

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected. We do not warrant that the Service will meet your requirements or that the results obtained from the use of the Service will be accurate or reliable.

Indemnification

You agree to defend, indemnify, and hold harmless Skara Financial and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.

Service Availability and Uptime

We strive to provide continuous and reliable access to our Service. However, we do not guarantee:

Uninterrupted or error-free operation of the Service
100% uptime or availability
That the Service will be free from viruses, malware, or other harmful components
That defects will be corrected immediately

The Service may be temporarily unavailable due to:

Scheduled maintenance and updates
Technical issues or system failures
Force majeure events (see below)
Third-party service provider issues

We will make reasonable efforts to notify users of planned maintenance and to restore service as quickly as possible in the event of unplanned outages.

Force Majeure

We shall not be liable for any failure or delay in performance under these Terms that is due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters, earthquakes, floods, fires, or other acts of God
War, terrorism, civil unrest, or acts of government
Pandemics, epidemics, or public health emergencies
Internet or telecommunications failures
Power outages or infrastructure failures
Cyberattacks, hacking, or security breaches by third parties
Strikes, labor disputes, or other industrial actions

In the event of a force majeure situation, we will make reasonable efforts to mitigate the impact and resume normal operations as soon as possible. If the force majeure event continues for more than 30 days, either party may terminate these Terms with written notice.

Dispute Resolution

If you have any dispute, controversy, or claim arising out of or relating to these Terms or the Service, we encourage you to first contact us at support@skarafinancial.com to attempt to resolve the matter amicably.

If the dispute cannot be resolved through direct communication, the following dispute resolution process shall apply:

Mediation: The parties agree to attempt to resolve the dispute through mediation by a mutually agreed mediator in Delhi, India.
Arbitration: If mediation fails, disputes shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 2015 of India. The arbitration shall be conducted in Delhi, India, in the English language.
Court Jurisdiction: If arbitration is not applicable or fails, disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

You agree to waive any right to a jury trial and to participate in class action lawsuits. Each party shall bear its own costs and expenses in connection with any dispute resolution proceeding.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@skarafinancial.com
Address: Nehru Place, Delhi, India